Archives: FAQs

We accept returns of unused items within 30 days of delivery. If you wish to go further and return all or part of your order, please visit our Return & Refund Policy here and then contact us at theteam@threo.nz with your order number. Cases of returns with buyers remorse, such as an item that didn’t […]

You can view our best offers on the main page of www.threo.nz. We offer a range of seasonal promotions throughout the year. If you have a code, just enter it at checkout to get a discount on your purchase.

You can leave a message at +6448853510 from 9 a.m. to 5 p.m. (New Zealand time) or send an email to theteam@threo.nz. We respond to all customer requests within 24 hours on business days.