- How can I contact Threo?
You can leave a message at +6448853510 from 9 a.m. EST to 5 p.m. EST or send an email to [email protected]. We respond to all customer requests within 24 hours on business days.
- How can I get a discount?
You can view our best offers on the main page of www.threo.nz. We offer a range of seasonal promotions throughout the year. If you have a code, just enter it at checkout to get a discount on your purchase.
- What is your return and refund policy?
We accept returns of unused items within 30 days of delivery. If you wish to go further and return all or part of your order, please visit our Return & Refund Policy here and then contact us at [email protected] with your order number. Cases of returns with buyers remorse, such as an item that didn’t fit, didn’t like the color/quality, ordered by mistake, bought somewhere else, etc., will be handled separately.